Assistant Operations Manager

Warung Cahya Cafe & Coffee is seeking a dynamic and experienced Assistant Operations Manager to join our team in Sleman. This role is ideal for someone who is passionate about the coffee industry and has a keen eye for detail. We offer a competitive salary and a collaborative work environment.

As an Assistant Operations Manager, you will play a crucial role in ensuring the smooth operation of our coffee shop. You will work closely with the Operations Manager to develop and implement operational strategies that enhance efficiency and customer satisfaction.

If you are a proactive problem-solver with a background in operations management or a related field, we encourage you to apply. Join us and be part of a team that values innovation and excellence.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Assist in the development and implementation of operational strategies to improve efficiency and customer satisfaction.
• Oversee daily operations, including staff scheduling, inventory management, and quality control.
• Coordinate with suppliers to ensure timely delivery of ingredients and equipment.
• Train and mentor staff to maintain high standards of service and product quality.
• Monitor and report on key performance indicators (KPIs) to identify areas for improvement.
• Ensure compliance with health and safety regulations.
• Manage and resolve customer complaints and feedback.
• Participate in team meetings and contribute to the development of operational policies and procedures.

🎓 Kualifikasi & Syarat

Kualifikasi:

• Bachelor's degree in Operations Management, Business Administration, or a related field.
• Minimum of 3 years of experience in operations management or a similar role in the hospitality or coffee industry.
• Strong knowledge of coffee brewing methods and equipment.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Proficient in using Microsoft Office Suite.
• Familiarity with POS systems and inventory management software is a plus.
• Must be fluent in Indonesian and English.

🛠️ Keahlian

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